&J Financial Solutions
Effective date: July 8, 2026

S&J Financial Solutions (“we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information of our residents, applicants, donors, volunteers, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following information:

• Contact information — name, mailing address, email address, and mobile phone number.
• Program information — information you provide as part of intake, application, screening, and participation in our transitional housing and independent living programs.
• Communications — information you provide when you contact us, sign consent forms, or interact with our staff.
• Website information — basic technical data such as browser type and pages visited, if you use our website.

How We Use Your Information

We use the information we collect to:

• Operate and administer our housing programs and services;
• Communicate with you about your participation, including required daily check-ins;
• Send you text message reminders and notifications if you have consented to receive them;
• Respond to your questions and requests; and
• Meet our legal, grant, and reporting obligations.

Text Messaging (SMS)

If you provide your mobile number and give consent, we may send you recurring text messages related to your program, including daily check-in reminders and missed check-in notices.

• Message frequency is up to 2 messages per day.
• Message and data rates may apply.
• You may reply STOP at any time to opt out, or HELP for help.
• Consent to receive text messages is optional and is not a condition of housing or program participation.

No mobile information — including your mobile phone number or SMS opt-in consent — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information only:

• With service providers who help us operate our programs, such as our secure messaging and software providers, under confidentiality obligations;
• When required by law, court order, or to comply with legal or grant obligations; or
• To protect the safety of our residents, staff, or the public.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we regularly review our practices to keep your information safe.

Your Choices

You may request to review, correct, or delete your personal information, and you may opt out of text messages at any time by replying STOP. To make a request, contact us using the information below.

Contact Us

S&J Financial Solutions
5902 Nancy Ann Street, Houston, TX
Phone: 832-586-2400
Email: [insert your contact email – e.g., info@sjfinancialsolutions.com

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top reflects the most recent revision.